Rooflight manufacturer
Two years as their hands-on CTO
I sat on the exec team, set the technology direction and did much of the building myself, from CRM-to-ERP integration and supplier invoice approvals to the daily reports the directors read. I still support them today.
Rooflight manufacturer
Drawings that draw themselves
AutoCAD drawings are generated straight from quote data in the ERP system, then move through customer sign-off and on to production drawings without anyone redrawing a thing.
Balcony and terrace systems manufacturer
Credit checks that run themselves
A daily invoice feed from Epicor to their new credit insurer, plus a Creditsafe link that refreshes customer credit limits twice a day, so the credit team always works from current figures.
Construction fixings manufacturer
Customer orders, keyed in by AI
Emailed purchase orders are read automatically and turned into Epicor sales orders. AI fills gaps in delivery addresses and matches free-text product descriptions to the right part numbers.
Smoke ventilation manufacturer
A sales inbox that sorts itself
Incoming email is read by AI and filed into To Quote, To Action and Suppliers, and new enquiries get an instant acknowledgement. Built, then handed over to run under their own account.
Smoke ventilation manufacturer
Marketing, finally in one picture
Website analytics, LinkedIn, CRM and ERP data were all living in separate places. I brought them together into a single Power BI report, so the team can follow a lead from first click to final order and see which marketing actually pays off.
Healthcare equipment specialist
Field service and ERP in step
A two-way sync between Simpro and SAP keeps stock, van locations and financial data matched every night, so engineers and the office are always looking at the same numbers.
Healthcare equipment specialist
AI-scored sales leads, straight into HubSpot
New construction projects from Glenigan's daily exports are scored by AI for how well they fit the business, then created in HubSpot as companies, contacts and leads, with the score attached. Missing contacts become follow-up tasks, and daily updates refresh start dates and add new contacts automatically.
Commercial washroom manufacturer
Pipeline history that isn't lost
HubSpot overwrites deal data, so trends were invisible. A weekly snapshot now lands in Azure SQL in their own tenant, building up a history to report on for a few pounds a month.
Packaging wholesaler
A data plan, and the reports back fast
When key Excel reports broke, I got them reinstated quickly, then set out a data lake and Power BI strategy for their overseas development team to build on.